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Purchasing our Lifetime Warranty / Order Insurance provides peace of mind for your product. Here's what you need to know:
Coverage Details:
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Warranty Scope:
- Covers product replacement if it fails to function as expected.
- Excludes issues arising from misuse, wear and tear, or product discontinuation.
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Definition of "Lifetime":
- "Lifetime" refers to the duration the product remains in production.
- The warranty can be canceled without prior notice to the customer.
How to Use Your Warranty:
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Document the Issue:
- Capture a photo or short video of the item showing the problem.
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Submit a Request:
- Visit our Contact Form page.
- Select "Lifetime Warranty" as the category.
- Attach the photo or video.
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Await Response:
- If your replacement is approved, expect an update within 48 hours.
Important Notes:
- The warranty covers the cost of the item but excludes shipping fees.
- Misuse, wear and tear, and product discontinuation will render this warranty invalid.
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WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.